A quieter foundation for client work
Separate projects, predictable administration and capacity you can explain to your clients.
Content revised · English
- Architecture to evaluate
- Client separation / WHM-cPanel / support
- Prepared starting points
- 5 plans
- Responsibilities
- Application, rights and recovery
A fit shortlist, not installed software or live inventory.
Keep these in view.
- Client separation / WHM-cPanel / support.
- Define your own downstream promise.
- Volume terms remain a prepared proposal.
Client separation / WHM-cPanel / support
A reseller model needs isolated customer access, explicit quotas, backups and an owner for first-line support. WHM/cPanel and a custom white-label interface have different licensing and integration requirements. Check glue records for custom nameservers and maintain a documented DNS recovery route.
Define your own downstream promise
Your customer contract should state service scope, AUP, escalation and cancellation. Avoid promising a response or remedy beyond what the upstream production agreement actually provides. Keep client credentials, billing data and backups separated.
Volume terms remain a prepared proposal
The audited commercial model can be prepared as 30%, 40% and 50% volume allowances at five, 25 and 100 active services, applied to the published Ombra catalogue with a written agreement. The top tier proposes an account contact. No reseller discount scheduler, WHMCS/Blesta/HostBill integration or dedicated manager is active in the account workflow.
Choose the management model
A control-panel reseller account can simplify client provisioning; a VPS gives more flexibility and more maintenance work. Confirm whether licences, account limits and isolation meet the service you intend to sell.
Keep clients separated
Use individual accounts, filesystem permissions and separate credentials. A single shared administrator password makes access review and incident containment harder.
Make your own commitments precise
Your client agreement should match the upstream resources and policies. Plan support, backup recovery, suspension notices and migrations before offering availability or response-time promises.
Capacity to consider.
Match these starting points to the representative application. Software installation and live inventory are not connected; the exact specification and period total come from the catalogue.
Shroud Reseller
Build a reseller workspace around full WHM administration, an included cPanel licence and up to 30 separate cPanel accounts. The 200 GB NVMe allocation, unmetered transfer and dedicated IPv4 support customer hosting with individual account limits, custom branding and WHMCS integration options.
- Storage
- 200 GB NVMe SSD
- Transfer
- Unmetered
billed monthly
Umbra 4
Balance four AMD EPYC virtual CPUs and 8 GB of ECC memory with 120 GB of NVMe storage for several services or a growing application. This KVM configuration includes a weekly snapshot, 6 TB of monthly transfer on a 1 Gbps port and a 20 Gbps network mitigation tier.
- Compute
- 4 vCPU (AMD EPYC)
- Memory
- 8 GB DDR4 ECC
- Storage
- 120 GB NVMe SSD
- Transfer
- 6 TB / month
billed monthly
Umbra 8
Allocate eight AMD EPYC virtual CPUs, 16 GB of ECC memory and 240 GB of NVMe storage to busier applications, workers and databases. Daily snapshots complement root access on KVM, with 10 TB of monthly transfer on a 1 Gbps port and a 40 Gbps network mitigation tier.
- Compute
- 8 vCPU (AMD EPYC)
- Memory
- 16 GB DDR4 ECC
- Storage
- 240 GB NVMe SSD
- Transfer
- 10 TB / month
billed monthly
Eclipse Ryzen
Use a dedicated Ryzen 9 5950X with 16 physical cores, 32 threads and 64 GB of ECC memory for compute-intensive services. Two 1 TB NVMe drives in RAID-1 provide mirrored storage, with IPMI access, a 1 Gbps port and 50 TB of monthly transfer.
- Compute
- AMD Ryzen 9 5950X (16c / 32t @ 3.4 GHz)
- Memory
- 64 GB DDR4 ECC
- Storage
- 2× 1 TB NVMe (RAID-1)
- Transfer
- 50 TB / month
billed monthly
Eclipse EPYC
Consolidate larger workloads on a physical EPYC 7443P server with 24 cores, 48 threads and 128 GB of ECC memory. Two 2 TB NVMe drives in RAID-1 pair with a 10 Gbps uplink, 100 TB of monthly transfer and a 200 Gbps network mitigation tier.
- Compute
- AMD EPYC 7443P (24c / 48t @ 2.85 GHz)
- Memory
- 128 GB DDR4 ECC
- Storage
- 2× 2 TB NVMe (RAID-1)
- Transfer
- 100 TB / month
billed monthly
Before this workload goes live.
- Check the exact plan’s CPU, memory, disk, transfer and port.
- Choose a listed region and verify the workload’s permitted use.
- Test the representative application and an independent restore.
Questions, answered.
Are volume prices automatic in checkout?
No. The proposed five/25/100-service volume allowances need a written reseller agreement. They are not an active discount engine in the checkout.
Is white-label management already connected?
No production WHM, branded customer panel or reseller billing integration is connected. Verify software licences and the actual upstream scope before selling them.
Can I use ns1 and ns2 under my own name?
It is a DNS design requiring the appropriate nameserver records, registrar glue where needed and redundancy. A plan does not automatically create or maintain that arrangement.
Who answers my clients?
The prepared model gives the agency first-line support, with a documented upstream escalation path. Live staffing and response coverage still need an accepted operating agreement.
Can I bundle domains, SSL and mail?
Define each actual product, licence, renewal, rights and support duty. No registrar integration or automatic bundled fulfilment is connected.
What is kept in my account workspace?
Your configuration, selected plan, image, location and billing term are kept with the order and payment request references. Quotes, payment-state reads and support conversations remain linked to your account. Read fulfilment details separately from payment status.